Service Department Warranty Advisor - Franchised Car Dealership (ID 365)

Job Description:

Our client is a successful franchised dealer group based in Lincolnshire who are looking to add an interesting new role to one of their franchised dealers.

You will be the ‘Warranty Face’ of the business. It is a customer facing service advisor type role, but, taking specific control of all customer warranty jobs. Working closely with the Warranty Administrator, Warranty Technicians and of course, the Customer.
You will guide the Customer from initial booking for warranty work, all the way through to a ‘5 star’ feedback conclusion.

Your focus and attention to providing the customer with an exceptional experience will be paramount in this role.

A comprehensive benefits package including:

An established and experienced, high performing motor group, strong well established brands.
Basic salary of £22k with bonus of £3k, £25k OTE, which will be paid monthly, bonus based on acheivement of customer satisfaction and warranty quality targets.
Plus all usual benefits etc.

Experience Required:
A minimum of 3 years in similar customer facing role (retail motor trade specific)
You must have held no more than 2 different positions with different employers in the last 5 years.

Pre-Requisite Skills Required :
Exceptional personal appearance
A good listener
Self motivated

8am – 6pm Monday to Friday
8am – 1pm Alternate Saturdays

Please do not apply for this role if you do not meet the above requirements – Thank You.

Should you wish to be considered for this position, or would like to discuss it further, please apply online now!
Not interested but think you know someone who might be? Refer them to us and pocket a cool £100 referral bonus if we manage to get them the job!*
*No catches! Simply apply for this role (filling in your own details first) and in the ‘Message’ section of the application form type the persons full name and contact info (email address and/or phone) to register yourself for the referral bonus scheme. If we haven’t already got their details in our database then you will be eligible for a £100 referral bonus paid directly to you should we manage to get the person this job!

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